Welcome to NiteLift

Unlocking Your True Potential

About

At NiteLift, our innovative software revolutionizes customer engagement with 24/7 availability, ensuring your business remains accessible around the clock, boosting customer satisfaction and loyalty. Cost-effective by design, our solution is up to 40% more affordable than traditional contact centers, allowing you to optimize resources without sacrificing quality. With a proven track record of enhancing conversion rates by 40%, our dedicated support team delivers exceptional customer service, handling inquiries with empathy and professionalism for an unparalleled experience. Choose NiteLift to redefine your customer interactions.

What We Do

24/7 Availability


Our service operates round the clock, providing continuous support to your customers, no matter the time of day. This ensures that your business is always accessible, leading to higher customer satisfaction and loyalty.

Support that Sells


We drive growth through strategic support that increases conversion rates by 40%. By blending this performance with passionate, empathetic service, we ensure every interaction is professional and friendly, enhancing the customer experience and turning prospects into loyal, long-term brand advocates.

Industry Leading Technology


We combine industry-leading AI technology with innovative customer retention strategies to transform support into a growth engine. Our platform delivers seamless, intelligent interactions that foster long-term loyalty, ensuring your business stays ahead with the most advanced tools available today.

Significant Cost Reduction


We understand the importance of budget management. Our solution is up to 40% more affordable compared to traditional contact center services, allowing you to optimize your resources without compromising on quality.

H&W

Spotfy

Want a Demo of Our Customer Engagement Specialist?

Note that this is for demo purposes only, and can be tailored towards any customer contact/engagements. Agents are multilingual.

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Subscription Plans

Our flexible subscription tiers are designed to suit businesses of all sizes, from essential support to fully customized solutions. Enjoy scalable pricing with competitive rates, personalized features, and the freedom to pay only for what you use—unlock the support level that best fits your needs today!

AdHoc adjustment requests can be bundled into more cost effective packages of 5, 10 or more with discounts!

Basic Tier

  • Subscription Rate: $1,000 billed monthly at $1.00/minute usage.
  • Includes 1,000 Minutes: Up to 1,000 minutes/month; additional minutes at $2.00 each.
  • Customization Flexibility: Limited customization options to tailor your support experience.
  • Ad Hoc Adjustments: 1 free adjustment/month; extras at $200 each.
  • Availability: 24/7 customer support agents that ensure client satisfaction!
  • Monthly Reports: Overview of calls, key metrics, and frequent phrases.
  • Transcripts: Add-on with all call transcripts.
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Standard Tier

  • Subscription Rate: $2,550 billed monthly at $0.90/minute usage.
  • Includes 3,000 Minutes: Up to 3,000 minutes/month; additional minutes at $1.70 each.
  • Moderate Customization: More options to customize workflows and support functions.
  • Ad Hoc Adjustments: 3 free adjustment/month; extras at $175 each.
  • Availability: 24/7 customer support agents that ensure client satisfaction!
  • Monthly Reports: Overview of calls, key metrics, and frequent phrases.
  • Transcripts: Add-on with all call transcripts.
Select

Premium Tier

  • Subscription Rate: $4,900 billed monthly at $0.70/minute usage.
  • Includes 7,000 Minutes: Up to 7,000 minutes/month; additional minutes at $1.25 each.
  • High-Level Customization: Tailored workflows, integrations, and dedicated support.
  • Ad Hoc Adjustments: 6 free adjustment/month; extras at $150 each.
  • Availability: 24/7 customer support agents that ensure client satisfaction!
  • Monthly Reports: Overview of calls, key metrics, and frequent phrases.
  • Transcripts: Included monthly.
Select

Enterprise Tier

  • Subscription Rate: $9,000 billed monthly at $0.60/minute usage.
  • Includes 15,000 Minutes: Up to 15,000 minutes/month; additional minutes at $0.75 each.
  • Full-Service Customization: Complete customization, integration support, and access to all Premium features.
  • Ad Hoc Adjustments: 15 free adjustment/month; extras at $125 each or customized as per contract terms.
  • Availability: 24/7 customer support agents that ensure client satisfaction!
  • Monthly Reports: Monthly report of all calls with key metrics and frequently mentioned phrases.
  • Transcripts: Included monthly.
Select

Custom Tier

  • Subscription Rate: Can be AS LOW AS $500 billed monthly.
  • Fully Tailored Plan: Customized features, integrations, and minute usage tailored to your specific needs.
  • Unlimited Minutes Option: Possibility of unlimited minutes based on negotiated terms.
  • Flexibility: Adapt the plan to your business’s exact requirements with no limitations.
  • Ad Hoc Adjustments: Can be negotiated to fit your exact business needs.
  • Availability: 24/7 customer support agents that ensure client satisfaction!
  • Monthly Reports: Overview of calls, key metrics, and frequent phrases.
  • Transcripts: Add-on with all call transcripts.
  • Contact Us for Details: Speak with our sales team to create a bespoke plan that maximizes your support efficiency.
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Let's talk!

Business Hours

Mon - Fri
-
Sat - Sun
Closed
3001 S Hardin Blvd, McKinney, TX 75070, United States

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 © 2026